Privacy Policy
Last updated: January 2025
Introduction
R3 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using R3, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our service.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide when you:
- Create an account (name, email, password)
- Subscribe to our Premium service (payment information via Stripe)
- Contact us for support or feedback
- Participate in surveys or promotions
Automatically Collected Information
When you use R3, we automatically collect:
- Device and browser information (type, operating system, unique identifiers)
- Log data (IP address, access times, pages viewed)
- Usage data (features used, search queries, products viewed/saved)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your subscription payments and transactions
- Send you product updates, recommendations, and service notifications
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Personalize product recommendations based on your preferences
- Comply with legal obligations and enforce our terms
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We use trusted third-party services to support our platform:
- Supabase (database and authentication)
- Stripe (payment processing)
- Vercel (hosting)
- PostHog (analytics)
- Resend (email delivery)
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: If R3 is acquired or merged, your information may be transferred to the new entity
Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze usage patterns and improve our service
- Track affiliate referrals (if you click our product links)
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct your information via your account settings
- Deletion: Delete your account and personal data at any time
- Opt-Out: Unsubscribe from marketing emails (you will still receive transactional emails)
- Data Portability: Request a copy of your data in a machine-readable format
To exercise these rights, contact us at privacy@r3recs.com or use the settings in your account dashboard.
Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy
R3 is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of R3 after changes indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@r3recs.com
- Website: r3recs.com